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This Couple Sacrifices Much To Build Successful Tech Firm

By Carol Hymowitz
The Wall Street Journal
February 13, 2001

EIGHT YEARS AGO, Anousheh Ansari convinced her husband, Hamid, to cash in their stock savings of $50,000 to launch Telecom Technologies, a telecommunications software company.

Anousheh, who met her husband, a fellow emigre from Iran, while working at MCI in Washington, D.C., figured they could be far more successful as entrepreneurs than as corporate employees. They had already given up so much, she thought, they should aim for a big success.

"If it had been up to me I wouldn't have started it," says Hamid.

Today, the couple's $50,000 investment is valued at more than $600 million. Telecom Technologies, which the couple sold last year to Sonus Networks of Westford, Mass., a provider of voice infrastructure solutions, has become a leading developer of so-called softswitch solutions, which unify separate networks for telephone, Internet and wireless communication. Hamid reports to his wife, who is a vice president at Sonus and general manager of the softswitch business, now called INtelligentIP.

SOFT-SPOKEN AND reticent, Anousheh attributes her drive and her willingness to take risks to her experiences as a teenager in Iran and a new arrival in the U.S.

"It's like being thrown into the sea and realizing you can either tread water to stay afloat or focus all your energy on moving forward and swim to shore," she says of surviving in a new country. "I learned to deal with problems as they came along, to find solutions and not panic."

Like many immigrants before them, the couple found that knowing how to overcome obstacles and forge a new life path amid chaos gave them the skills and confidence to succeed. But unlike the generations past, their rise to the top was quick and well orchestrated.

Growing up in Tehran, Anousheh watched reruns of "Star Trek" and dreamt of becoming an astronaut. She was a sixth grader when the Islamic revolution began. Her father, a marketing vice president of a wine company, was branded as the devil's doer and his concern was shut down.

Anousheh reacted by organizing fellow students to protest the new regime. As a seventh grader, she put together a troupe of students to perform a play that satirized Iran's religious fanatics. When school administrators banned the production, Anousheh and her classmates launched a schoolyard strike for two days -- and subsequently performed the play for fellow students when teachers weren't around.

She realized she would have to leave Iran to pursue an education. "I was strong in science and math, where university seats were very scarce, and on top of that I was a woman and my family wasn't politically correct," Anousheh says.

She came to the U.S. when she was 17, lived with an aunt and uncle in Virginia, and studied English eight hours a day. Within a few years she had earned an electrical-engineering degree and landed a job at MCI.

Hamid Ansari, meanwhile, followed a similar path. He came to the U.S. at 14 as a summer exchange student and stayed on when the revolution erupted. For a year, he lived on his own while attending high school, until his father and younger brother could join him. He earned degrees in engineering and computer science and went to work at MCI in 1982 when the company was first challenging AT&T's dominance in telecommunications.

AS CO-FOUNDERS of Telecom Technologies, the couple initially felt as if they were repeating their early struggles of having to live with uncertainty. Unable to get bank financing, they maxed out personal credit cards. They garnered a host of big corporate customers, only to discover many were slow bill payers.

"We had invoices of over 120 days and somehow had to make payroll," says Anousheh. Within a year, however, they got a line of credit and began developing new software.

They also saw their talents "balance magically," says Hamid, now 36 years old. He handles sales and marketing while she oversees finance, personnel, engineering development and day-to-day operations. Hamid describes his wife as "extremely organized, meticulous, technically proficient and driven."

When interviewing prospective employees, Anousheh, 34, says she "paints a gloomy picture and tries to scare them a bit," telling them that like herself and her husband they will be expected to put in 10- and 12-hour workdays. "Some people run in the opposite direction, but the ones who stay are committed and willing to do whatever it takes," she says. She now oversees 200 employees, some of them relatives, such as her sister.

Anousheh tells the story of one new employee who ordered a bookcase and asked who would assemble it for him. A colleague warned him, "You better do it yourself or else Anousheh will bring her tool box and do it for you."

Last year's decision to sell Telecom Technologies was another high risk. The Ansaris had been considering taking their company public when they were approached by Sonus, whose founder also is Iranian. They decided that being acquired by a public company was the quickest way to grow, but insisted on staying on in top jobs.

They're proud of their accomplishments but acknowledge the sacrifices made. "We've given the best years of our lives to building this business," says Anousheh.

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