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We did it
My e-business adventure in Iran

By Shariar Shahabi
February 27, 2002
The Iranian

A year and a half ago my wife and I decided to pack our bags and head on a journey to a country that I had left behind some 16 years ago. I decided to forego a comfortable life in the West, Canada to be exact, for a sense of responsibility that had brewed in me since my early twenties, and what a feeling it turned out to be.

Having graduated from university (SFU.), acquired the necessary Internet technology and business skills from some of the industries best, and with some financial resources I was on my way to Iran.

The night we arrived at Mehrabad airport I was nervous, very nervous actually, because I wasn't sure if I had made the right decision. But in a matter of days thing started to fall in place, I met some good people, pulled together of a team of software developers from Tehran's Sharif University, rented a lab and started work. And I should mention that I had to "purchase" my military service too, but that's a whole different story (wouldn't recommend the process to my worst enemy).

Anyway, the mission statement for the company was simple: "DLmaker.com shall provide a professionally designed template web office (website) in which subscribers (mobile working professional and or small company) can register into the e-office space in minutes and access all the necessary tools they would require to better promote their products and services in real-time. Cost only $4:00 per year."

The idea was to offer all the e-business and communication tools such as P2P chat meeting, online presentation, three way access file cabinet system, product manager, two way scheduling, and other must have features in a single portal page and over the Internet in the form of an ASP, so the office would be accessible where ever the user went be it in Iran or overseas.

Why this idea? The answer is simple: because renting a physical office (or maghaazeh) for a young professional in Iran is virtually impossible and in such a devastating economic climate the risks are so high to deter even the most savvy business people in Iran. This way the investment is held at to a PC, an Internet connection and an e-office. The young entrepreneur has really nothing to loose.

So, the day I started to build on this idea the challenge was four fold,

a) Finding skilled professionals with international experience in operations (to date I have not found suitable candidates),

b) To motivate the development team to believe that they are part of a bigger global economic picture and not some "melli project" which is a term commonly thrown around by Iranian technocrats when wanting to drain government funds,

c) To get a standard reliable internet connection for our development team to communicate with the servers overseas (Iran has serious telecommunication and infrastructure problems), and

c) Make sure that our senior technical team had visas on time for when they were required to travel.

Most of these issues were resolved, over time. Humility: If you demonstrate that you know more than the average so-called expert, you will become an outcast. Management: Without micro managing the business yourself no one really knows how to be productive in stride, with global competitive standards.

Well to make a long story short, under adverse conditions and a year later we did it. In January 2002 and having signed a cooperation contract with the Chamber of Commerce of Iran we where able to bring the vision to reality. In our first month of operation we have close to 250 paying users and growing rapidly.

I decided to write about my business venture primarily for two reasons,

a) To let my team know that I'm very proud of the work they have done, and

b) To demonstrate that if we invest in talented people no matter where they are, individually and more so collectively we can enhance the quality of life for ourselves and our surrounding.

My sense of responsibility lead me to Iran at the age of 29. I'm glad to have had the courage to return and I'm glad to be doing something with a positive outcome.

To all my Iranian compatriots living overseas who would like to start a business or work on a joint business in or with Iran but don't quite know where to start feel free to send me an email or visit me at my e-office. Having gone thought the ups and downs, I would be glad to help out in any way I can.

With best wishes and ever increasing success.

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